San Antonio, Texas - Hotel (Crowne Plaza Riverwalk)

This entry addresses the handicapped (wheelchair) accessibility of the Crowne Plaza Riverwalk in San Antonio, Texas.

Access to the hotel from the street is level. Note that the self parking garage is in a different block from the hotel itself. If using the self-parking, take the elevator from the parking garage to lower level (LL) and connect to the hotel via an underground corridor. There is a handicapped parking area at street level (seperate from the "normal" entry to the garage). To access the elevator from this, wheel towards the corner of Soledad and Martin, and go throuh the pedestrian door to the parking garage (it's a heavy door!). Like all city centre hotels in San Antonio the Crowne Plaza charges an exorbitant daily parking fee (about $24/day at time of writing, and add $10 for valet parking). Another point about location is that this hotle is a block or two off the beaten path for the heart of the riverwalk action.

Breakfast and dining area is on the same level as reception. There are two step to the bar area, there is a ramp near the front door.

Hotel corridors have deep pile carpet that is tough to wheel through.

The room I had was large with two double beds. There is too much furniture, but the room is easy enough to get around. Work desk was a little low. Electric sockets and wired ethernet were very easily accessed (electrical sockets in desk lamp). There was wireless ethernet also.

Beds were at a comfortable height for transferring and bedside lights were easy to reach. It is not possible to control main room lights from bed.

TV controls were left by bed, and air conditioning controls were at a comfortable height.

Room closet had clothes hangers at a good height for wheelchair users.

Bathroom was large. Toilet was easily accessed and grab bars well placed. My room had a roll-in shower with large shower seat (floor-standing, not attached to the wall, adjustable height). The shower was hand-held with a mounting bar at perfect height. Shower controls and grab bars were well placed. Sink had plenty of room underneath, mirror was at a good height. Towels were stored at an easily accessible height.

One of the better rooms I have stayed in.