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Wednesday, December 10, 2008

San Antonio, Texas - Hotel (Hampton Inn Northwest/Seaworld))

These notes reflect my experience at a recent stay in this hotel and are intended as notes to assist someone looking for wheelchair or handicapped accessible accommodation and hotels in the San Antonio area. 

Hampton Inn San Antonio Northwest/SeaWorld Area

Level access to hotel from parking lot. Lobby area is accessible. The breakfast food area is accessible but there are a few steps down to the seating area. There is one small table near the reception that is on the same level as the food service area and the staff will reserve this for you if you are in a wheelchair. 

There is an elevator and a handicapped accessible room on each of the five floors. 

The accessible room is barely functional from an access point of view. The main problem is that the bedroom itself is a little small. The space between the end of the bed and the TV stand and furniture is barely wide enough to squeeze through with my wheelchair (27"/68cm wide), scraping the push-rims along both the bed and the chest of drawers. There is no option but to squeeze through this as there is not enough room to stay only on one side of the bed. Once through, the heater/air conditioning presents a problem for turning. Once you have navigated all that, the space on the opposite side of the bed is adequate. The work table is accessible with an easily accessible power socket in the base of the desk lamp. Internet is by wireless (free). 

The bed is a comfortable height. The TV controls were left on the bed along with a lap-desk tray.

The bathroom (you have to squeeze back through that narrow corridor between the bed and the TV to get there) is large. Toilet is raised and the grab rails are well positioned. My room had a bath with well positioned grab rails. The shower hose was hand held, but locked onto a wall mounted holder that was way too high to reach. Towels rack is at a comfortable height for a wheelchair user. 

The sink is very odd. Although there is plenty of knee room, but the sink is set very far back from the front which makes simple tasks like brushing your teeth or washing your hands pretty difficult. 

The bottom line is this hotel is not very welcoming for us wheelchair users and is best avoided if int eh San Antonio area. 

I should clarify that it is the hotel architecture that is not welcoming. The staff are very friendly and helpful!

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