San Diego, California - Hotel (Town and Country Resort)

Town & Country Resort, 500 Hotel Circle North, San Diego, CA 92108

The hotel is a large (45 acre) site with different buildings. They offer little golf cart like shuttles to get around, but you can't really get on and off one of these very easily if you cannot stand or walk. There are handicapped parking spaces located all over the property so if you have a car you will be able to park close to your room. If you don't, be prepared to wheel long distances! All areas of the resort are accessible, although sometimes you have to look for the ramp. The property map clearly shows the location of all parking spots, accessible restrooms and access routes.

In general, a lot of thought and attention to detail has been spent on making this hotel wheelchair friendly and it deserves praise for this.

This resort has several different types of room. The one I stayed in is in the tower block. This is one of the best ADA compliant rooms that I have stayed in. There are two key slots - one on the door like a regular room, and one in the wall beside the door. If you insert your key in the wall-mounted slot, the door will open automatically. Inside the room, a switch on the wall will open the door from the inside.

The room is spacious although there was too much furniture in it when I arrived. An unnecessary table was removed immediately upon request. My room had a balcony which was accessible. All wall mounted controls (light switches, air-conditioning) are at an accessible height and easy to reach. The bedside light control is on a lead that reaches to the bed so you can turn on and off the light without moving. TV controls were left within reach. The clothes closet has one side for walkies and one side for wheelies with a lower hanging bar.

The bathroom is fully accessible. Mine had a tub with handrails although roll-in showers are also available. All rails were in good locations. Towel rails were low and accessible. Sink had plenty of knee-room. Shower uses a hand-held hose with a wall mounting that was low and could be reached from within the bath (very unusual - mostly they are mounted way too high).

The bed was slightly high but transferring was straight-forward enough.

All in all, the accommodations here, although by no means brand new, set a standard against which all others should be judged.