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Friday, May 31, 2013


Novotel London Greenwich


173-185 Greenwich High Rd., London, SE10 8JA, United Kingdom. +44 20 7660 0682


This hotel is located in the heart of Greenwich village in London. It is just 10 minutes wheel from the Cutty Sark and the maritime museum as well as a host of quintessentially English pubs and shops. These notes refer to hotel facilities for wheelchair users only.  For other aspects of the hotel service see TripAdvisor

There is a flat entrance to the hotel with automatically rotating doors that can be slowed to allow a wheelchair to use them. An alternative “straight access” door is available and the staff will open it if necessary. There is level access throughout the lobby, bar and restaurant area, and accessible toilets off the lobby. Circulation in the public areas is excellent.

The wheelchair accessible room I booked has a single double bed, which was actually two singles pushed together. There is not enough space in the room for a second sofa bed so if you a travelling with family you will need a second room. Novotel offered us an adjoining room for half price. The room was on the fourth floor and very close to the lift (elevator). The room is a little tight but thankfully not over crammed with furniture. There is just enough space between the end of the bed and the desk for my chair to pass through with some width to spare (my chair is 680mm – 26.8” – wide). The work desk is a comfortable height. There is easy access to a socket and to the wired Internet (extra charge).

Closet is an open type with easily accessible bars for hanging clothes. The bed is low, about two inches (5cm) below the height of my wheelchair cushion. All room lights can be turned on or off from the bed.  The heater controls can be easily accessed on the wall. 

The bathroom is large with plenty of turn space and has a very wide door with an "accordion style" opening door.  Ample knee room under sink. Large mirror gives a decent view of your upper body but it is not tilted making it difficult to get a full length view.  Toilet is easily accessible for transfer and is higher than a standard toilet - about level with the wheelchair cushion. Grab rails well positioned. The towels are hung on a bar in the shower and are accessible from a wheelchair. 

There is a roll in shower with an independent free standing shower chair that can be moved to wherever suits.  There is a single handheld hose, mounted on a rail on the wall, and well positioned grab rails. The controls can be reached easily. I wasn't sure about the temperature cut-off - even at the hottest setting the water was not scalding so it seemed it be safe.

All in all, the room was fine from an access point of view and I would recommend this hotel for wheelchair users.